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Cancel & Refund

[Cancel & Refund>Plan] How to cancel my purchase

You can cancel your purchase by pressing the My Menu on the bottom left of Pixelplus and clicking the 'Cancel Purchase' button in [Transaction History]. However, you cannot cancel your purchase after 14 days have passed since your purchase or after your purchase has been confirmed.

[Cancel & Refund>Product] How to refund the product

You cannot get a refund after the product purchase is confirmed or after downloading. For Pixelplus, if you have a problem with the product you purchased on the sales brokerage site, please contact the seller directly.

[Cancel & Refund>Donation] How to cancel/refund the donation

As soon as you donate it, the recipient will receive the donation immediately, so it cannot be canceled.