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I can't download the product!

Download button not working

Please clear your internet cache in your browser settings and try downloading again! If you're still unable to download, please contact our customer center with - Your device - Browser name - The name of the product you purchased we’ll help you resolve it quickly!

Download limit hit

Have you reached your download limit? PixelPlus restricts downloads to prevent illegal downloading and copying when the number of downloads is exhausted due to duplicate downloads. To prevent illegal downloading and copying, and the restricted downloads will be automatically released at 00:00 the next day. Please contact us via Channel Talk if you would like a quicker release!

I can’t open the downloaded file

Please clear your internet cache in your browser settings and try downloading again! If you're still unable to download, please contact our customer center with - Your device - Browser name - The name of the product you purchased we’ll help you resolve it quickly!