Login
[Using the Site > Login] I forgot my ID
We do not provide ID search service. Please contact us through Channel Talk.
[Using the Site > Login] I want to change my password
You can change your password after you authenticate your email using 'Change password' in My Menu [Modify My Information].
You must enter a login-only email, not an incoming email.
However, changing the password is only possible if you signed up with 'Subscribe to Email'. (Not possible if you signed up with a social account)
[Using the Site > Login] Unable to log in with social account
If you delete or deactivate the linked social account, you cannot log in. Please check the social account you used to sign up for.
Account
[Using the Site > Account] I signed up with a social account, but I can't change my password
If you sign up with a social account, you cannot change your password within Pixelplus.
The social account itself becomes Pixelplus's account, so you need to change the password for the social account.
